Terms of Service

HomeTerms of Service

This website (www.sofiasardo.com) is operated by Sofia Sardo by Design. Throughout the site, the terms “we”, “us”, “our” and “the business” refer to Sofia Sardo by Design and Studio Sardo. Sofia Sardo by Design and Studio Sardo offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing goods from our site, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms” and “Terms of use”). These terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, it will not be possible to process your orders/provide the necessary service.

Sofia Sardo by Design reserves the right to update, change or replace any part of these Terms of Service by posting updates or changes to the website. It is your responsibility to check this page periodically for changes. By continuing to use or access the website following the posting of any changes, you accept those changes.

Online Store Terms of Service
By agreeing to these Terms of Service, you acknowledge that your personal data will be used for the purpose of progressing orders made online through the online store. How we utilise and store your personal data is reflected in our Privacy Policy (add hyperlink)
Under no circumstances will goods be used for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You agree not to copy, reproduce, duplicate, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right at any time to modify/alter or discontinue products (or any part thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of products.
Certain products may be available exclusively online through the website. These products or may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to accurately display product images of our goods that appear in our online store. Due to the nature of natural materials, batch production runs and material changes, we cannot guarantee minor fluctuations and differences in goods against the original photos taken.
Limitations on the sales of our products may be enforced on customers we feel are exploiting or reselling goods for profit when otherwise not agreed by Sofia Sardo by Design, this will be evaluated and exercised on a case-by-case basis.
We reserve the right to prohibit orders that, in our exclusive discretion, appear to be placed by re-sellers or distributors.
In the event we are required to make a change to or cancellation of an order, we will attempt to notify you by contacting the relevant email and telephone number provided at the time the order was placed. Should we not be able to reach you on the contact details provided you will understand the order is null and void.
All product descriptions and pricing are subject to regular review in line with inflation and raw material cost increases. Prices displayed are subject to change at any time without notice, at the sole discretion of the business.
By using our site for the purpose of placing orders, you acknowledge and understand that providing current, complete and accurate purchase and account information is required. You agree to update your account and other information, including email addresses, credit card and debit card long numbers and expiration dates so that we can successfully complete your transaction as needed.
By submitting your personal information through our store you understand this information is governed by our Privacy Policy.

General Terms and Conditions of Site
Sofia Sardo by Design and Studio Sardo reserves the right to refuse service to anyone for any reason at any time where deemed necessary.
By making use of the website www.sofiasardo.com you understand and acknowledge that your information (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices for the purpose of processing online payments between your card issuer and our bank.
Errors may be present in site or in the service that include but are not limited to, typographical, inaccuracies or omissions, that may relate to our product descriptions, price points, offers, coupons, shipping charges, transit times and stock availability. Sofia Sardo by Design and Studio Sardo reserves the right to correct any errors, inaccuracies or omissions and to change or update information as required. We exercise the right to cancel orders if any information in the Service is inaccurate at any time without prior notice (including after you have submitted your order).
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Portugal.
Questions about the Terms of Service should be sent to us at info@sofiasardo.com

Privacy Policy
This Privacy Policy describes how Sofia Sardo by Desing & Studio Sardo (“we,” “us,” “our”, or “the business”) collects, uses, and shares information about you when you use our website www.sofiasardo.com (the “Site”) and any related services, including but not limited to our e-commerce store (“Services”).
Information We Collect
Personal Information: When you use our Services, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information for the purpose of processing orders.
Transaction Information: We may collect information about your transactions with us, including the products you purchase, payment method, and order history.
Device Information: We automatically collect certain information about your device when you access our Site, including your IP address, browser type, operating system, and other technical information.
Cookies: We use cookies and similar tracking technologies to collect information about your interactions with our Site and to improve your browsing experience. You can manage your cookie preferences through your browser settings.

How We Use Your Information
To Provide and Improve Our Services: We use your information to fulfil orders, process payments, communicate with you about your orders, and provide customer support. We also use your information to personalise your shopping experience and improve our Services.
Marketing and Promotional Purposes: With your consent, we may send you marketing communications about our products, promotions, and events. You can opt out of receiving these communications at any time.
Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes, and to protect our rights and interests.

Information Sharing:
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing.
Legal Requirements: We may disclose your information in response to a subpoena, court order, or other legal process, or to comply with applicable laws or regulations.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Retention:
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Security:
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure.
Contact Us:
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@sofiasardo.com
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our privacy practices. We will notify you of any material changes by posting the updated Privacy Policy on our Site.
By using our Services, you agree to the terms of this Privacy Policy.